HELP & SUPPORT
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From placing your first order to understanding the difference between stitching and sublimation — we’ve got answers. If you don’t find what you need, reach out. We’re your ally, always.
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Can’t find what you’re looking for? Our support team is ready to help with anything — sizing questions, order updates, design advice, or just talking through your squad’s needs. No runaround, no gatekeeping. Just real people who care about getting your team on the field looking sharp.
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Frequently Asked Questions
Everything you need to know before, during, and after your order.
How does the ordering process work?
Start by choosing your product — jerseys, shorts, warm-ups, or full kits. Upload your team logo, select colors and customization options, add player names and numbers, then place your order. We’ll send a digital proof for your approval before production begins.
What sizes do you offer?
We carry sizes from Youth XS through Adult 5XL across all product lines. Every product page includes a detailed size chart with measurements. Need help? Our team can walk you through finding the right fit for your whole squad.
How long does delivery take?
Standard production takes 10–14 business days, plus shipping time. Rush options are available for orders that need to hit the field faster — see our Shipping & Delivery section below for details.
Is there a minimum order quantity?
No minimums. Ever. Whether you need one jersey for a late addition to the roster or fifty for the full program, we’ve got you. That said, larger orders unlock better per-unit pricing through our team loyalty discounts.
Can I modify or cancel my order after placing it?
Modifications and cancellations are possible within 24 hours of placing your order at no charge. After 24 hours, custom items may have entered production and changes may incur fees. Reach out to our team immediately and we’ll do everything we can to accommodate you.
DELIVERY
Shipping & Delivery
We ship domestically across the United States and internationally to select countries. All orders include tracking so you know exactly when your gear arrives.
Domestic (U.S.)
| Standard | 5–7 business days | $8.99 |
| Expedited | 2–3 business days | $18.99 |
| Overnight | Next business day | $34.99 |
International
| Standard | 10–20 business days | $24.99 |
| Express | 5–8 business days | $44.99 |
Free standard shipping on domestic orders over $150. International duties and taxes may apply and are the responsibility of the recipient.
STEP BY STEP
Customization Guide
Customizing your team’s gear is simple. Follow these five steps and you’ll have pro-level uniforms in no time.
Choose Your Product
Browse our product catalog and pick what you need — jerseys, shorts, hoodies, warm-ups, or full kits. Every product is built for performance and designed to showcase your team identity.
Upload Your Logo
Upload your team logo in a high-resolution format (AI, EPS, PDF, or high-res PNG). Our design team will review it and ensure it looks sharp at every size. Don’t have a vector file? We’ll work with what you’ve got.
Select Placement
Choose where your logo and numbers go — chest, back, sleeves, shorts, or all of the above. You have full control over placement, size, and orientation on each garment.
Add Player Names & Numbers
Enter each player’s name, number, and size. Use our bulk CSV import for large rosters, or enter them one by one. You can save your roster for easy reordering next season.
Review & Place Your Order
We’ll send you a digital proof for approval before anything goes into production. Once you sign off, your order enters the queue and your squad is on its way to looking unstoppable.
PRINT METHODS
Stitching vs. Sublimation
Two premium customization methods, each with its own strengths. Here’s how to choose the right one for your squad.
| Stitching | Sublimation | |
|---|---|---|
| Durability | Excellent — raised heat transfer printing withstands years of wear and washing | Excellent — dye bonds into fabric fibers, won’t crack or peel |
| Color Vibrancy | Good — limited to available thread colors; solid blocks work best | Outstanding — full-spectrum, photo-realistic color reproduction |
| Best For | Logos, names, numbers, small to medium design elements | All-over prints, complex patterns, gradients, large coverage designs |
| Texture | Raised, tactile feel — adds a premium dimensional quality | Smooth, integrated into the fabric — no added weight or texture |
| Price | Moderate — priced per stitch count; more affordable for simple designs | Moderate — priced per garment; cost-effective for complex, full-coverage artwork |
| Turnaround | Standard production timeline; larger stitch counts add setup time | Standard production timeline; ideal for bulk orders with consistent designs |
Not sure which method is right for your design? Contact our team — we’ll review your artwork and recommend the best approach for your squad’s needs.
Still Have Questions?
Our team is ready to help with anything — sizing, design, or just figuring out where to start. Reach out and we’ll get back to you within 24 hours.
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